zenai
Analytics

Total Messages

Incoming · last 7 days

Bot Resolution

Awaiting conversations

All clear

Escalated

Open convos, bot off

Avg Response

Excellent

Revenue via Bot

Connect booking system for real data

Appointments

Connect booking system for real data

Peak Day

Day with highest message volume

Intent Coverage

0 active of 0 total

Daily Message Volume

Bot-handled (violet) vs agent/human (cyan) · last 7 days

● Sample data
Bot-handled
Agent/human

By Channel

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Intent Automation

0%coverage
Active intents0
Total intents0
Inactive0

Peak Hours Heatmap

This week

Peak hour data will appear after your first conversations

AI Narrative

● Offline
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Top Performers

No active intents

Alerts

No active alerts.

Recommendation

Create your first intent to start automating customer replies and track performance here.

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Business Insights · Last 30 Days

Peak Hours

Nairobi time
0
3
6
9
12
15
18
21

No message data in the last 30 days

Top Questions & Intents

No data yet

Data builds up once automation handles conversations

Resolution Stats

30 days

Avg turns / conversation

Messages exchanged before resolution

Avg bot response time

No data yet

Resolved conversations

In the last 30 days